Our story

Considered care, delivered consistently.

Una Home was built on a simple idea: that a genuinely well-kept home comes down to trust, consistency, and people who take real care — not a rotating cast of strangers and a race to the bottom on price.

Why we exist

Built for households that value their time and their privacy.

South West London is full of cleaning companies competing on speed and price. We built Una Home for households that want something different: a service that feels considered from the first phone call, staffed by people who are properly vetted, insured, and trained — and who stay with your household long enough to actually understand it.

That means fewer, better-trained staff rather than a large rotating pool. It means a real consultation before anyone sets foot in your home, not a generic checklist. And it means a standard that's agreed with you upfront, and maintained visit after visit.

01
Consultation before every new household is taken on
02
Insured & reference-checked staff, always
03
Dedicated team assigned to your home, not rotated
Why Una Home

What a busy, discerning household actually needs.

Not just a clean home — the confidence that comes from trusted people, real consistency, and a finish you don't have to check up on.

Trust

Vetted & insured, always

Every member of staff is reference-checked, experienced, and covered by full insurance — so you can open your door with confidence, every time.

Discretion

Quiet, careful, unobtrusive

We work around your household, not the other way round — quietly, respectfully, and without disrupting your day or your privacy.

Consistency

The same faces, every visit

You'll have a dedicated team who come to know your home and your preferences — not a rotating cast of strangers with a key.

Flexibility

Built around your calendar

Early mornings, school-run gaps, or while you're travelling — schedules are arranged around real, busy lives, not the other way round.

Finish

A hospitality-grade standard

The kind of finish you'd expect before hosting guests — considered detail, nothing overlooked, every time you come home.

Care

Products, handled correctly

Our team knows how to use standard household products safely and effectively on natural stone, hardwood, and delicate fabrics. Prefer us to bring our own supplies instead? Happy to arrange that at a custom rate.

Our standards

What "insured and experienced" actually means here.

These are the standards every member of our team meets before they're assigned to a household — not marketing language, but the baseline we operate to.

Insurance

  • Full public liability insurance on every visit
  • Cover for accidental damage and breakages
  • Clear process for reporting and resolving any issue

Vetting & experience

  • References checked before any household placement
  • Genuine, verified cleaning and housekeeping experience
  • Ongoing training in products, fabrics and surfaces

Consistency

  • The same dedicated team assigned to your household
  • A documented plan agreed with you at consultation
  • Cover arranged in advance if your usual team is away

Discretion

  • Client details kept strictly confidential
  • Keys and access handled with clear, agreed protocols
  • Quiet, considerate work around your schedule
Get started

Speak to us about your household.

A short conversation is all it takes to start a tailored plan for your home.